Support

Contact us

Email hello@traysikol.com. Include what happened, the place you were checking and your phone model, if you can.

Report a problem in the app

Open Traysikol > Settings > Report Bug, or Settings > Suggest/Feedback for ideas. Add your email there if you’d like a reply.

Common questions

The FAQs answer common questions, such as how fares are worked out, why some fares are marked “unofficial”, why the app asks for your location, and how to delete information you sent us.

Official sources

The government information in Traysikol comes from these sources:

• Cities and municipalities set tricycle fares (DILG Memorandum Circular No. 2007-01) (PDF)
• Local Government Code of 1991 (Republic Act No. 7160)
• Student fare discount (Republic Act No. 11314)
• Senior citizen discount (Republic Act No. 9994)
• PWD discount (Republic Act No. 10754)
• Emergency hotline 911 (DILG)
• LTO Aksyon on the Spot text line, 0929 292 0865 (LTO)
• LTO Central Command Center, 1342-586 (LTO)
• Philippine Red Cross, 143 (not a government agency)

Traysikol is an independent app and is not a government app.